Our tour has a MONEY BACK GUARANTEE :
Your help in pointing out our failures gives us the opportunity to improve our tour and service. For ticket refund please send us your used or unused ticket(s) with a brief explanation to:

City Sightseeing San Diego, Inc.
Attention: Refunds
2415 San Diego Ave. S-111
San Diego , Ca. 92110

Your refund request will be answered and processed promptly.

eTicket Refund
Customers that have purchased tickets online and have been redeemed for bus tickets onboard are required to mail their used or unused ticket(s) with a brief explanation to the address given above.

Refund requests for an eTicket that has not been redeemed for bus tickets, must be submitted though an eTicket Refund Request to refunds@citysightseeing-sd.com

As mentioned, your help in pointing out our failures gives us the opportunity to improve our tour and service. For eticket refund request please send us a brief explanation too.

Refunds on purchases older than 90 days cannot be credited back to a credit card. Refunds will be made by check and mailed to the customer.

For questions regarding refunds please contact: refunds@citysightseeing-sd.com

We also recommend customers read our tour disclaimer.